Speed In is a Lebanon-based Call Center Outsourcing Services company specialized in customer interaction management through business-focused solutions that center on proficient personnel, best-in-class technology, and strong brand know-how experts.
We know:

• That one offhand disruption is all it takes to harm a brand, and the ways to avoid it
• How intransigent is a customer with a request, and how not to disappoint.
• The value of satisfied consumers, and what to do to keep them satisfied.
• Retention; we plan for it.

Our core services focus on 3 key areas:

• Inbound services:
• Shipment orders and tracking
• Calling Card Services
• Telecommunication support
• Subscription services
• Billing queries
• Order Taking
• Product Information request
• Outbound Services
• Telesales/telemarketing services
• Lead generation / qualification
• 3rd party verification service
• Research surveys along with analytical reports
• Customer Satisfaction Surveys
• Marketing Campaign assessment surveys
• Usage and attitude surveys
• Call Center audit and management services