Speed In is a Lebanon-based Call Center Outsourcing Services company specialized in customer interaction management through business-focused solutions that center on proficient personnel, best-in-class technology, and strong brand know-how experts.
- That one offhand disruption is all it takes to harm a brand, and the ways to avoid it
- How intransigent is a customer with a request, and how not to disappoint.
- The value of satisfied consumers, and what to do to keep them satisfied.
- Retention; we plan for it.
Our core services focus on 3 key areas:
- Inbound services:
- Shipment orders and tracking
- Calling Card Services
- Telecommunication support
- Subscription services
- Billing queries
- Order Taking
- Product Information request
- Outbound Services
- Telesales/telemarketing services
- Lead generation / qualification
- 3rd party verification service
- Research surveys along with analytical reports
- Customer Satisfaction Surveys
- Marketing Campaign assessment surveys
- Usage and attitude surveys
- Call Center audit and management services