Booth No: A21
more intelligence architected into a network, the smarter the
network can be enabling now and next-generation services.
is an industry leader building smart carrier networks through
an innovative combination of signaling, switching, and applications.
Our customers include telecommunications carriers, network service
providers, and contact center operators.
network signaling products help direct and control voice and
data communications. They enable carriers to control, establish
and terminate calls. They also enable carriers to offer intelligent
services, which include any services other than the call or
data transmission itself. Examples include familiar products
such as call waiting, caller ID, voice messaging, toll free
calls (e.g., "800" calls), prepaid calling cards,
text messaging and local number portability. Some of our network
signaling products also allow the monitoring and surveillance
of network elements while the network is in operation and deliver
revenue assurance features such as fraud protection.
next-generation switching products are focused primarily on
creating and enhancing next-generation switching solutions for
both traditional (TDM-based) and new (Packet-based) Class 4,
Class 5, and wireless applications. The switching portion of
a network carries and routes the actual voice or data comprising
a "call." We believe that voice and data networks
will increasingly interoperate, or converge. Network convergence
should provide opportunities to expand the sales of our switching
solutions which are designed specifically for converged networks.
contact center products provide workforce management and intelligent
call routing systems for single and multiple site contact centers.
We sell our contact center products primarily to customers in
industries with significant contact center operations such as
financial services, telecommunications and retail.
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