TIBCO in the Communications and Media Industry
The rate of change in the communications and media industry has been truly unprecedented. Markets that were monopolies for years have been opened to all kinds of competition, demand for services has replaced demand for simple connectivity, data revenues have surpassed voice revenues, and the number of mobile devices has passed the number of wired devices. The commoditization of established services has been extreme and competition springs up at every turn.
The opportunity that these challenges represent is equally impressive. New services, content and applications can bring in new revenue, and the proliferation of mobile devices and advent of 3G will drive creative new possibilities. Today's communications and media companies must plan well and be agile to respond to rapid change. It is a seemingly impossible balancing act of highest value and most personalized services with lowest cost and being first to market.

TIBCO is the leading business integration company in the communications and media market. Eight of the world's ten largest telecommunications companies and 17 of the top 25 wireless communications companies are TIBCO customers. Click below for more information on specific solutions within the telecommunication and media industries or contact us today.



Telecommunications Solutions
To manage the challenges in this unique industry, you need several things. You need a strong and flexible infrastructure platform that allows you to manage end-to-end business processes wherever they occur. You need your infrastructure to be network- and content-aware.

TIBCO is the leading provider of business integration solutions to telecommunications companies. These solutions include:

· Business-Driven Integrated OSS/BSS solutions that integrate the front and back offices to function seamlessly for superior customer service and improved operational performance, resulting in greater efficiency and reduced cost.

· Consolidated Customer Care solutions that allow you to obtain a single view of the customer across all systems and deliver customer self service over the web driving lower costs and improved customer satisfaction.

· End-to-end Performance Management solutions for increased performance and uptime of content and application services.

Wireless Solutions
Wireless remains one of the most promising new channels for communications and media companies due to the rapidly evolving technology and the continuous growth in sales of handsets and other mobile devices.

TIBCO is the leading provider of business integration solutions to wireless service providers. These include:

· Flow Through Provisioning solutions for dynamic, real-time service activation, network configuration and management resulting in higher service installation margins and improved customer service.

· Integrated OSS Systems solutions for consolidated business processes across provisioning, fault management, performance management, and network inventory systems resulting in superior service and streamlined operations.

· Consolidated Customer Care solutions that allow you to obtain a single view of the customer across all customer service systems and deliver customer self -service, reducing overall costs while increasing quality.

· Integrated Element and Network Management solutions for increased performance and uptime of content and application services across multi-vendor networks
Broadband Solutions

The early commoditization of broadband services has created unique challenges in this market. The demand is huge, but pricing pressures and service levels make it difficult for companies to be both competitive and profitable.

TIBCO's offers comprehensive solutions to broadband service providers, including:

· Flow Through Provisioning solutions for dynamic, low-cost, real-time service activation, network configuration and management resulting in higher service installation margins and improved customer service.

· Integrated Customer Care solutions for consolidated business processes and shared visibility across the provisioning supply chain resulting in superior service, reduced costs, streamlined operations and improved partner relations.

· Integrated Element and Network Management solutions for increased performance and uptime of content and application services across multi-vendor networks.