CONFERENCE AGENDA

Day 1: Wednesday, 16 June 2004

08:00 - 09:00 Registration and refreshments
09:00 - 10:00 Conference Opening Ceremony

Keynote Speaker: Mrs. Katia Tayar
CEO Arabcom group
Presentation Arabic



Keynote Speakers: H.E. Sheikh Mohammad Bin Khalifa Al Khalifa
Deputy Minister of Bahrain
Presentation Arabic
Presentation English



Keynote Speakers: Mrs Naziha Zarrouk
H.E. Ambassador of Tunisia In Lebanon
Representative of the Minister of Telecom of Tunisia




Keynote Speakers: Mr Mohammed Al Wohaibi
Executive President of Omantel
Presentation Arabic



Keynote Speakers: Mrs Mawaheb Khallaf
Representative of the league of the Arab States
Presentation Arabic



Keynote Speakers: Ms Samia Melhem
Representative of the World Bank


10:00 - 11:00 Exhibition Opening Ceremony

Session 1 - Market overview & predictions
  Chairman Mr. Mohsen Malaki

11:00 - 11:10
• Topic: New entrant strategies in the mobile markets. Difficulties, concerns & challenges
Speaker: Dr. Saad Al Barrak
Director General
MTC Group / Kuwait
Biography
Presentation


11:10 - 11:20
• Topic: Telecoms and mobile services in Middle East Region : Market predictions
Speaker: Mr. Mohsen Malaki
Program & Consulting Manager, Telecom Group, CEMA Region
IDC / Czech Republic
Biography
Presentation

 
11:20 - 11:25 Q & A

SESSION 2 - Connecting People in Arabia
Chairman: Jean Louis Farwagi

11:25 - 11:45
• Topic: Keeping people connected - keeping people safe
Speaker: Mr. Samer Halawi
Regional Director
Inmarsat / UK
Biography
Presentation


11:45 - 12:05
• Topic: Iridium connecting the Middle East with Global Satellite Mobile Solutions
Speaker: Mr. Ayman Irshaid
Regional Director – Middle East
Iridium Satellite LLC
Biography
Presentation

 
12:05 - 12:10 Q & A

12:10 - 12:35
 Networking Coffee Break. Compliments of NETTEST
( Expo area )



SESSION 3 - Regulation
  
Chairman: Mr. Ahmed Bougadoum


12:35 - 12:45
• Topic: Regulating Competition in a converging market
Voice & data convergence and its regulatory implications facing MENA regulators
- Speakers Dr. Kamal Shehadi
Managing Director
Connexus Consulting / Lebanon
Biography
Presentation


12:45 - 12:55
• Topic: Regulating Competition in a converging market
Voice & data convergence and its regulatory implications facing MENA regulators
- Speaker: Mr. Andreas Avgousti
General Director
Bahrain Telecom regulatory commission
Biography
Presentation

12:55 - 13:20 REGULATORS PANEL
- Speakers: Mr. Mounir BOUZOUBAA
Chef du Service Internet
Direction de l'Internet et des Technologies de l'Information
ANRT Morocco
Presentation


12:55 - 13:20 REGULATORS PANEL
- Speakers: Mr. G. Alan Horne
Managing Director
Eurostrategies / InterConnect
Biography
Presentation

12:55 - 13:20 REGULATORS PANEL
- Speakers: Mr. Justin Connor
Attorney - Advisor
Federal Communications Commission / USA
Biography

12:55 - 13:20 REGULATORS PANEL
- Speakers: Mr. Ahmed Bougadoum
Director & Supervisor of the permanent Secretary of the Arab regulations Network
Biography

 
13:20 - 13:30 Q & A

13:30 - 14:50

 Networking Lunch. Compliments of INMARSAT

SESSION 4 - Liberalization
   Chairman:Ms. Samia Melhem

14:50 - 15:00
• Topic: Emerging trends of Broadband Internet "
and the critical infrastructure requirements
- Speaker : Mr. Alaa Talaat
Sales Director MEA
Flag Telecom
Biography
Presentation




15:00 - 15:20
• Topic: Challenges and Opportunities for Telecom Reforms in the MNA Countries.
Trade and Knowledge Economy: Focus on MNA Countries
- Speaker: Ms. Samia Melhem
Sr.Operations Officer InfoDev. Global ICT
The World Bank Group / USA
Biography
Presentation



15:20 - 15:40
• Topic: Successful development of telecoms in a liberalizing market: key issues, opportunities and practical experiences
- Speaker: Mr. Bertrand GRAU
Senior Consultant
Analysys
Biography
Presentation



 
15:40 - 15:45 Q & A
  
15:45 - 16:10
 Networking Coffee Break. Compliments of NETTEST
( Expo area )

SESSION 5 - IP Services
   Chairman: Jean Louis Farwagi

16:10 - 16:30
• Topic: Benefits of leapfrogging technologies and adopting IP Network
- Speaker: Mr. Laurent Delifer
Co-President & COO
NavLink / Geneva
Biography
Presentation


16:30 - 16:50
• Topic: "Challenges in launching broadband DSL services efficiently in the Middle East".
- Speaker: Mr. Dave Mehta
Regional Sales Manager - Central Europe, Middle East & Africa
Consultronics / Canada
Biography
Presentation


 
16:50 - 17:00 Q & A


END OF DAY 1


19:00 Tour . Gathering In Hotel Lobby. Bus available
 

Networking Dinner
Complements of ARABCOM GROUP

Day 2: Thursday, 17 June 2004

SESSION 6 - Growth by delivering new technologies and services
 Chairman: Mohamed Al Wohaibi

09:00 - 09:20
• Topic : Next generation prepaid services
- Speaker: Mr Mikael Nygard
Vice President of Sales
Comptel Corporation / Finland
Biography
Presentation



09:20 - 09:40
• Topic: Solutions for Revenue Assurance Integrity
- Speaker: Mr. Ben Bannister
Manager
Convergys / UK
Biography
Presentation



09:40 - 10:00
• Topic : GPRS success & revenues to mobile operator through mobile data services
- Speaker: Professor Ole Lauridsen
Corporate CBD
Nettest / Denmark
Biography
Presentation


10:00 - 10:20
• Topic: Adaptive Array & its Benefits to Operators
- Speaker: Mr. Munzer Kayyem
General Manager
Tecore Wireless System / USA
Biography
Presentation



 
10:20 - 10:40 Q & A

  
10:40 - 11:05
 Networking Coffee Break. Compliments of NETTEST
( Expo area )

SESSION 7 - The role of Wireless in broadband connectivity
   Chairman: Dr Amer Hassan

11:05 - 11:25
• Topic: Enhancing the WIFI experience
- Speaker: Dr Amer Hassan
Architect
Microsoft Coporation / USA
Biography
Presentation




11:25 - 11:45
• Topic: WiFiMAX - Hope or Hype ?
- Speaker: Mr. Hans Jürgen Tscheulin
Managing Partner
Detecon International GmbH / Germany
Biography
Presentation


11:45 - 12:05
• Topic: Outlook of the WiFi market in the Middle East region
- Speaker: Mr. Fadi Farah
Solutions Account Manager - EMEA
T-Systems Singapore Pte Ltd / Singapore
Biography
Presentation



12:05 - 12:15
• Topic: The Future of the New 3rd Generation and Wireless LAN, Wi-Fi, Bluetooth, WAP
- Speaker: Dr. Mohamed Atoui
General in the Lebanese Army
Biography
Presentation



 
12:15 - 12:20 Q & A

SESSION 8 - Enhancing customers retention in a converged environment
  Chairman: Mr Jean Louis Farwagi

12:20 - 12:35
• Topic: Advanced Contact Centres
The Road to Successful CRM for Telecommunications Operators
- Speaker: Mr. Riadh Boukhris
Vice President, Middle East, Africa & South Asia
ALTITUDE SOFTWARE / Portugual
Biography
Presentation


12:35 - 12:55
• Topic: Real-time and Convergent Business Philosophy
- Speaker: Mr. Tim Kuzmenko
Billing Product Manager
CBOSS Association / Russia / Finland
Biography
Presentation




12:55 - 13:15
• Topic: Growing roaming revenue by Managing the roamer relationship
- Speaker: Mr. Keith Miller
General Manager
BHARTI Telesoft / UAE - INDIA
Biography
Presentation




13:15 - 13:25 Q & A
 13:25 - 14:35 Networking Lunch.
Compliments of Samawat


SESSION 9 - Enhancing customers retention in a converged environment
 

14:40 - 15:00
• Topic: Total Business Integration In Action: Making Integration Work in the Real World
- Speaker: Mr. Julian H. Lloyd
Vice President, Corporate Development and Planning
TIBCO Software / France
Biography
Presentation



15:00 - 15:20
• Topic: Managing Revenue for Next Generation IP based Services
- Speaker: Mr. Richard Hallett
Next Generation Product Manager
Intec Telecom Systems
Biography
Presentation



 


15:20 - 15:30 Q & A

  
15:30 - 16:00
 Networking Coffee Break. Compliments of NETTEST
( Expo area )

OPERATORS PANEL
  Chairman Mr. Mohsen Malaki


16:00 - 16:30
OPERATORS PANEL Moderator Mr. Mohsen Malaki
Next Generation mobile Network & Services "Vision for the Future"
- Speakers: Omantel - MTC - Tunisie Telecom


16:00 - 16:30
Dr Amer Rawas
Executive Vice President Omantel



16:00 - 16:30
Mr Ahmed Mahjoub
CEO Tunisie Telecom


16:00 - 16:30
Mr Mohammed Shabib
General Manager MTC Lebanon

SESSION 10 - Opportunities in the fixed network
   Chairman: Mr Jean Louis Farwagi

16:30 - 16:50
• Topic: Beyond Voice: Fixed Market Opportunities In MENA
- Speaker: Ms. Lucy Norton
Research Analyst - Middle East
World Markets Analysis
Biography
Presentation



16:50 - 17:10
• Topic: Battery Technologies For Power Back UPS
- Speaker: Mr. Dieter Koelbel
Director Technical Support
EXIDE Technologies / Germany
Biography
Presentation




17:20 CLOSING CEREMONY - BEIRUT DECLARATION


19:00 Tour . Beirut Tour - Gathering In Hotel Lobby. Bus available

21:00 Networking Dinner.
Compliments of MTC group