| |
Description: Convergys
is the world's leading Billing, Customer Care and Employee
Care specialist. It leads the market in the provision of
tailored, competitive individual software and service solutions
for clients’ billing, customer care and employee care needs.
Its operational experience is derived from working with
leading clients worldwide. Convergys’ solutions enable clients
to minimise costs and improve operability.
The company’s EMEA operation has a successful record of
supplying solutions, software and services to major companies
across EMEA (Europe, Middle East and Africa), including:
BT, Czech Telecom, Deutsche Telekom, O2, Powergen, Swift,
T-Mobile, Vodacom and Vodafone. The client base for Convergys
billing solutions spans wireline and wireless telecommunications,
cable and broadband, Internet, utility and financial services.
In the contact centre and employee care sectors, Convergys
customers come from a wide range of industries.
Infinys software
Convergys
will be showcasing its Infinys rating and billing application,
Geneva. Convergys’ award-winning Geneva software has been
used unchanged in over 50 installations in a wide variety
of industry sectors ranging from utilities to fixed and
mobile telecommunications to financial services. It is
a real-time, transaction-based, best-of-breed rating and
billing product offering the performance required by major
carriers handling large volumes of data. Geneva can bill
for any service or combination of services and combines
true convergent billing with carrier-grade performance.
Its ease of configuration and sophisticated tariffing
and discounting enables clients to bring new innovative
products to market quickly.
Geneva
can be supplied with other Infinys modules, such as Cygent
order and customer management, to deliver a solution tailored
to the specific requirements of a client’s business. A
‘solution’ could thus range from a single application,
to a full, end-to-end BSS.
For
further information, please visit our website:- www.convergys.com
or please send an e-mail to: info@convergys.com
|
