Mr Mikael Nygard
Vice President of Sales
Comptel Corporation / Finland

Mr. Ben Bannister
Manager
Convergys / UK

Professor Ole Lauridsen
Corporate CBD
Nettest / Denmark

Mr. Munzer Kayyem
General Manager
Tecore Wireless System / USA

Dr Amer Hassan
Architect
Microsoft Coporation / USA

Mr. Hans Jürgen Tscheulin
Managing Partner
Detecon International GmbH / Germany

Mr. Fadi Farah
Solutions Account Manager - EMEA
T-Systems Singapore Pte Ltd / Singapore

Dr. Mohamed Atoui
General in the Lebanese Army

SESSION 8 - Enhancing customers retention in a converged environment

Chairman: Mr Jean Louis Farwagi

Mr. Riadh Boukhris
Vice President, Middle East, Africa & South Asia
ALTITUDE SOFTWARE / Portugual

Mr. Tim Kuzmenko
Billing Product Manager
CBOSS Association / Russia / Finland

Mr. Keith Miller
General Manager
BHARTI Telesoft / UAE - INDIA

Mr. Julian H. Lloyd
Vice President, Corporate Development and Planning
TIBCO Software / France

Mr. Richard Hallett
Next Generation Product Manager
Intec Telecom Systems

Dr Amer Rawas
Executive Vice President Omantel

Mr Ahmed Mahjoub
CEO Tunisie Telecom

Mr Mohammed Shabib
General Manager MTC Lebanon

Mr. Mohsen Malaki
IDC / Czech Republic

Ms. Lucy Norton
Research Analyst - Middle East
World Markets Analysis

Mr. Dieter Koelbel
Director Technical Support
EXIDE Technologies / Germany